Shipping policy
Shipping Information
At AriaVelvet, we strive to deliver your fashion essentials with care and efficiency. Below you'll find all the details about our shipping process.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons, processing may take slightly longer.
Shipping Methods & Delivery Times
- Standard Shipping: 5-17 business days
Delivery times are estimates and may vary depending on your location and customs processing.
Shipping Destinations
We currently ship to most countries worldwide. Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. You can track your package using our order tracking system.
Customs & Import Duties
International customers may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the recipient and are not included in our shipping costs.
Shipping Restrictions
Some countries may have restrictions on clothing imports. Please check your local regulations before ordering.
Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange reshipment (additional fees may apply).
Contact Us
For any shipping inquiries, please reach out through our customer service portal. Include your order number for faster assistance.