Terms of service

User Agreement

By accessing and using AriaVelvet.com ("Website"), you agree to comply with these Terms of Service. These terms apply to all visitors, users, and customers who wish to purchase leggings, flared pants, shorts, skirts, winter pants, or any other products from our online store.

You must be at least 18 years old or have parental consent to make purchases. All account information must be accurate and current. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

Limitation of Liability

AriaVelvet shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use our products
  • Unauthorized access to or alteration of your transmissions
  • Any third-party conduct on our platform
  • Any matters beyond our reasonable control

Our maximum liability for any claim related to our products or services shall not exceed the purchase price of the item in question.

Intellectual Property Protection

All content on AriaVelvet.com, including designs, logos, product images, and descriptions, are the exclusive property of AriaVelvet and protected by international copyright laws.

Customers may not:

  • Reproduce, duplicate, or copy any product designs
  • Use our brand name or imagery for commercial purposes without written consent
  • Reverse engineer any proprietary designs or patterns

Refund Policy

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. To initiate a return:

  1. Contact our customer service team via email
  2. Receive return authorization and instructions
  3. Ship items back using a trackable method

Refunds will be processed within 7-10 business days after we receive and inspect returned items. Sale items and final clearance products are non-refundable.

Dispute Resolution

Any disputes arising from your use of AriaVelvet.com shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in Delaware, USA, and conducted in English.

You agree to waive any right to participate in class-action lawsuits or class-wide arbitration against AriaVelvet. Both parties shall bear their own arbitration costs unless the arbitrator decides otherwise.

General Provisions

These Terms of Service constitute the entire agreement between you and AriaVelvet. If any provision is found invalid, the remaining provisions shall remain in full effect. We reserve the right to modify these terms at any time, with changes becoming effective upon posting to our website.

For any questions regarding these terms, please contact our customer service team via email at [email protected].

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